Service/Maintenance Estimator

Salary: £30,000–£35,000 per annum basic + Commission + Benefits
Hours: Monday to Friday, 8:00am – 5:00pm (1-hour lunch)

About the Role

UK Dry Risers Maintenance, a part of the PTSG group are looking for an experienced Remedial Estimator to join our maintenance team. This is an excellent opportunity for someone with a strong background in the sprinkler industry who is looking to apply their technical knowledge in a commercial, office-based role.

The role involves preparing accurate quotations for remedial works on sprinkler systems, dry risers and wet risers. Most quotations are generated following PPM visits, with engineers providing worksheets, photographs and videos detailing the required works. You will use this information, together with customer pricing matrices and agreed service rates, to prepare detailed quotations and support customers throughout the quotation process.

Key Responsibilities

• Produce accurate quotations for remedial works on sprinkler systems, dry risers and wet risers.

• Review engineer worksheets, photographs and videos to determine the scope of remedial works.

• Prepare quotations using customer pricing matrices and agreed pricing structures.

• Review and revise quotations where additional works or further site information becomes available.

• Respond to quotation requests received via customer portals, Fixflow, email and telephone.

• Proactively follow up quotations to maximise conversion into confirmed works.

• Maintain accurate customer records and quotation history.

• Deliver excellent customer service and build strong relationships with clients.

• Assist with the preparation of management reports and other administrative tasks.

• Carry out any additional duties within the scope of the role as directed by the Maintenance Manager.

About You

• Experience within the sprinkler industry is advantageous but not essential.

• Excellent attention to detail and strong organisational skills.

• Strong communication skills with a professional and customer-focused approach.

• Good IT skills, including Microsoft Office and confidence using online customer portals.

What We Offer

• Competitive salary of £30,000–£35,000, depending on experience.

• Attractive commission scheme.

• Monday to Friday working hours (8:00am–5:00pm) with a one-hour lunch break.

• 25 days' annual leave plus bank holidays.

• Office-based role with no site work required.

• Opportunity to join an established and growing business with a loyal customer base.

• Ongoing training and support.

• A friendly, supportive team environment with opportunities for long-term career progression.

About PTSG

PTSG Group is a leading provider of specialist services across the UK and Europe.

Through the acquisition of high-quality specialist businesses, PTSG has built a group of industry-leading companies delivering services across Access & Safety, Electrical Services, Building Access, Fire Solutions, and Water Treatment.

With over 3,300 specialists supporting 90,000+ customers across 200,000 buildings, delivering over 170 different services, we are committed to delivering safe, compliant, and high-quality services nationwide.

At PTSG, our aim is simple. To be a great place to work and a great company to do business with.

Armed Forces Covenant

PTSG Group is proud to support the Armed Forces community and has formally signed the UK Armed Forces Covenant.

We recognise the valuable skills and experience that service leavers, veterans, reservists, and military families bring to the workplace, including leadership, teamwork, resilience, and technical expertise.

As part of our commitment, we guarantee an interview to ex-Forces applicants who meet the minimum criteria for the role and are committed to supporting Armed Forces personnel in building long-term civilian careers across our business.

PTSG Group is an equal opportunities employer. We are committed to creating an inclusive and supportive workplace where everyone is treated fairly and with respect.

We welcome applications from all backgrounds and are dedicated to promoting diversity, equality, and inclusion throughout our recruitment process and across the wider business.

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